Terms of service
Introduction
Welcome to goportal.store ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, products, and services ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
2. Account Registration
To purchase products from our store, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
3. Orders and Payments
3.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.
3.2 Pricing
All prices listed on our website are in INR and include GST. Prices are subject to change without notice. We make every effort to ensure that the pricing on our website is accurate, but we cannot guarantee that errors will not occur. If we discover an error in the price of an item you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
3.3 Payment
We accept multiple payment methods, including cash on delivery (COD) and all major payment gateways. By completing a purchase, you agree to comply with the terms and conditions of your chosen payment method.
4. Shipping and Delivery
4.1 Shipping
We offer free shipping on all orders. Shipping times and details are outlined in our Shipping Policy. We strive to process and ship orders promptly, but we are not responsible for delays caused by shipping carriers or other factors beyond our control.
4.2 International Shipping
Currently, we do not offer international shipping. Our Services are limited to shipping within India.
5. Returns and Refunds
5.1 Returns
We offer free returns within 15 days of receiving your order. Items must be returned in their original condition and packaging. Please see our Returns and Refunds Policy for more details.
5.2 Refunds
Once we receive your returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or payment gateway to process and post the refund.
6. Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
7. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of goportal.store or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any part of our website without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, goportal.store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our Services.
9. Indemnification
You agree to indemnify, defend, and hold harmless goportal.store, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to your use of our Services or your breach of these Terms.
10. Governing Law
These Terms and any disputes related to them or our Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
11. Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Services after the posting of any changes constitutes your acceptance of such changes.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: support@goportal.store